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Car Rental Assistant - Paignton - Devon

Starting from £26k (negotiable), plus bonus - Sales
Ref: 383 Date Posted: Monday 13 May 2024

We have a fantastic opportunity for a Car Rental Assistant to join a successful and busy vehicle rental office in Paignton.

You will play a key part in assisting with the smooth day-to-day operations of the branch, and creating the best rental experience by maximising sales and service opportunities for every customer.

This would be an ideal opportunity for someone with previous experience in a car dealership (sales, admin or customer service) looking for a lateral move to a new career in rentals.

What you'll be doing 

  • Advising private and corporate customers on the phone and in person while delivering excellent customer service
  • Taking bookings through the booking software, processing paperwork and payments and explaining terms and conditions to customers
  • Optimising the rental experience by upselling and offering additional products based on the customers’ needs
  • Carry out administrative tasks related to the rental of vehicles
  • Helping to manage vehicle faults and service requirements
  • Resolving problems and delivering outstanding customer service
  • Working towards targets to increase sales

Could you be part of this fantastic team?

As their Car Rental Assistant you will need:

  • Excellent communication skills both verbally and written
  • To be thorough and pay attention to detail
  • Great administration skills
  • A good knowledge of Microsoft Office, and experience of using a database or/and booking system
  • The ability to work in a fast-paced, changing environment
  • Be very organised and efficient with time management – it can be a busy role!
  • A driver’s licence

Salary & Benefits

  • Salary from £26,000 per year, negotiable
  • Two-tier bonus scheme (after probation)
  • Pension
  • 28 days holiday inclusive
  • Uniform provided
  • Staff discounts
  • On-site parking

Hours of work 

Monday to Friday 8:00 – 17:30 + rota Saturdays (1 in 3) 8:00 – 12:00.