Client Account Administrator - Exeter - Devon

£19-22K per year - Secretarial, PA and Administration
Ref: 162 Date Posted: Monday 17 Feb 2020
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You will have the opportunity to work on leading international brand accounts, acting as the primary point of contact for a range of exciting digital projects. It will be your responsibility to:

  • Liaise directly with international clients via email, skype, telephone and face-to-face to ensure all stakeholders are kept well informed of project requirements
  • Take and shape briefings from clients to maintain and input digital content across a range of websites and databases, with an exceptional level of accuracy and attention to brand guidelines
  • Provide essential administrative support for a range of agency processes, helping to ensure projects meet specified deadlines and budgets
  • Manage client and agency assets and deliverables effectively to maintain high standard of service
  • Contribute to the team’s creative output, including industry-relevant research, content proofing, and blog writing

Essential skills, knowledge and experience:

  • Excellent communication skills, written and oral and an excellent telephone manner
  • First class customer service and relationship building skills
  • Competent user of Microsoft Office, in particular PowerPoint
  • Exceptional time management, organisation and multi-tasking skills
  • Experience of working in an office environment handling enquiries by phone and email
  • Literacy skills are required including spelling, grammar and punctuation for emails

Desirable skills, knowledge and experience:

  • A flair for language and copywriting
  • Familiarity with digital media
  • Educated to degree level 

Salary £19-22k DOE. This is a full time, permanent role working 8.30 am to 5 pm Monday to Friday. Interviews will take place immediately.