Cloud Support Technician (Ashburton/Home Working) - Devon

c£25-28k DOE plus bonus - Digital and Tech
Ref: 273 Date Posted: Monday 16 May 2022
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You will be part of a multi-functional team with your role primarily supporting clients across multi-faceted environments (think Azure, M365, AWS etc.), so you’ll need passion and a keen interest to learn tech. You’ll work closely as part of an established team that will guide you in the ways of the cloud as well as benefitting from a training programme that will ensure you’re successful. You will have 2 + years experience in a support role, ideally supporting Microsoft 365 and/or Azure customers.

About us

We’re an enthusiastic technically led team that is at the cutting edge of new and exciting technology. We are customer-focused and pride ourselves on offering various solutions; to ensure we can solve our customers’ problems we invest time in training and personal development. To help the team grow the business, we work hard to give everyone balance – hybrid working, a personal trainer, yoga and an employee assistance program are just a few of the ways we do this. All companies say that they have a great culture – We are proud that this is reality – We put our people first!

Benefits for you

  • Paid Training
  • Individual Personal Development Plans
  • Salary plus commission/bonus schemes
  • Sick Pay
  • Holiday Pay
  • Staff Referral Scheme
  • Personal Trainer sessions
  • Flexible Working arrangements
  • Incentives and Rewards
  • Social Events/Fundraisers/Staff Parties
  • Employee Assistance Programme for 24/7/365 support

About you

You will have a passion for a career in IT and ideally have at least 2-3 years experience in a similar role, supporting Microsoft 365 and/or Azure cloud customers and/or environments. You will be able to demonstrate excellent communication skills, both written and verbally. This role covers external support, so being able to pick up the phone in a confident, polite manner is vital. You’ll demonstrate a keen interest in developing your cloud technology knowledge and will be willing to put your hand up to new opportunities as they arise.

Our most successful people have a can-do attitude and are enthusiastic and passionate about delivering top quality service to our stakeholders. 

Salary £25-£28k (DOE) per year plus company bonus scheme