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Customer Service Administrator (FT or PT hours) - Devon

£23k per year - Customer Services
Ref: 346 Date Posted: 

Are you a great listener, confident communicating over the phone and using computers? If the answer is yes, we want to hear from you!

You will be the first port of call for customers, taking incoming calls and recording details of road traffic accidents in order to setup up a claim and begin the customer journey. The job involves a lot of phone and data entry work, and accuracy is paramount.  

Full time and part time hours considered but must include Monday & Tuesday as they are our client’s busiest days.

The Job

  • Take incoming calls and first notification of loss of road traffic accidents
  • Collect and record accurate details from customers, and asking questions to get a full and clear understanding of the circumstances of the claim
  • Photo copying and scanning documents
  • General office duties

About you

  • At least 1 years’ experience in a telephone based customer service role
  • Ability to accurately record information obtained coupled with high levels of attention to detail
  • Good communication skills both verbally and written
  • Accurate data entry skills

Salary & Benefits

  • Starting salary £23,000 per year
  • Contributory pension scheme
  • Salary reviews and opportunity for progression
  • Staff discounts