Customer Service Advisor (TQ13) - Devon

We are seeking a confident, organised and friendly Customer Service Advisor to join our team on a permanent basis. The applicant must be someone who has previous experience in customer services and administration with great communication skills and the ability to work well in a fast-paced environment. 

Working as a member of our small, friendly Customer Service team, your responsibilities will include:

• UK & International customer service by phone and email
• Welcoming visitors and issuing passes
• Sales and loan order processing
• Logistics – Obtaining quotations, booking collections and tracking shipments
• Generating monthly reports from our SAP CRM System
• Liaising with and supporting our UK sales team daily
• Loan kit management
• General administration

Whilst we’ll provide training and support, you’ll need to have:

• Experience within a telephone based customer service role
• Quick and accurate data processing skills  
• Excellent communication skills
• Ability to use own initiative 
• Proficiency with computers, including the use of Microsoft Word, Excel and Outlook
• Own transport is required due to our rural location

What we're offering:

• Hours: Full time (9 am to 5 pm)
• £18,000 to £19,000 dependant on experience
• 20 days plus bank holidays
• Family-like work culture
• On-site parking