**Great opportunity** Fundraising Administrator - Torquay - Devon

This is an exciting opportunity to achieve personal fulfilment from a job with real meaning by joining the fundraising team within the In Memory Giving & Legacy team. We offer purposeful work in a uniquely progressive environment, so you will be driven by our cause and enjoy working as part of a close-knit team. We are seeking a special person who is passionate about working for such an amazing local charity with exceptional administrative, organisation and communication skills.

The Role

The In Memory Giving & Legacy team provide the first point of contact, and ongoing (sensitive) communications & acknowledging donations, for all In Memory supporters, family members & friends, including funeral directors. The legacy administration requires you to work closely with executors and solicitors. 

This role directly supports the team in all aspects to:

• Manage the day to day administration including donor communications and recognition
• Assist with events and manage the legacy administration
• Provide excellent donor care, with a focus on long term relationship management 
• Maintain accurate records on all systems and databases

The Person

• Exceptional organisational & administrative skills
• Excellent customer care experience with the confidence to communicate sympathetically and effectively in writing, on the phone and with people on a face to face basis
• A self-starter who is an independent thinker, able to manage your own priorities and be passionate about collaborative working
• Experience of carrying out detailed work accurately, with the ability to manage sensitive and confidential data
• You will need to be computer literate, confident with excel, word, email, power point and using databases

What's in it for you?

Our scope of work and our confident organisational vision creates opportunities for personal progress and development. And we work together with passion and pride in a family-like environment where people are caring, considerate, close-knit and welcoming.  It can be tough. We don’t shy away from that. But you’ll see clearly see the importance and impact of your work and feel recognised and part of something remarkable.

Benefits

• 27 days holiday plus bank holidays (35 days in total)
• Generous Pension with Employer contributions of 7%
• Death in Service
• Sickness benefit
• On-site parking

This is a permanent, full time role (37.5 hours Monday to Friday)