Job purpose:
To increase product sales and services to maximise revenue from managed account through:
- Developing a thorough understanding of resellers, their end users and their business needs
- Introduction of core product sets to each account focusing on our Strategic Vendors
- Profiling to develop multiple contacts within each account
- Report back to the Head of Sales on sales pipeline/account profitability/sales opportunities/general account activities
- Working with Sales Support team to provide excellent level of customer service
Key accountabilities:
Generating of new accounts / building of existing accounts / opportunities through:
- Business Intelligence gathering / research
- Targeted account activity and warm-cold calling
- Spotting and acting on upsell/cross-sell/consolidation opportunities
- Participate in and following up of all marketing activity / vendor campaigns
- Introduction of the Business Development Managers and strategic vendors
- Providing customer quotations and working closely with sales support on post order queries
- Customer visits to introduce Company where appropriate
- Keep all databases up to date with relevant information
To be considered for this role you will have:
- A “customer focussed” mentality, driven by the desire and sole objective of increasing and maintaining vendor/reseller satisfaction
- Great communication skills - ability to build relationships with customers and partners
- Experience of working in an office environment, handling enquiries by phone and/or email
- Attention to detail, efficiency, accuracy and the ability to cope with a high workload and to stay calm and assured under pressure
- Excellent IT skills
- Literacy skills are required including spelling, grammar and punctuation for emails
Basic salary £19-20K with realistic £25-28K OTE, uncapped. Full time, permanent role - 37.5 hours per week Monday to Friday.
Benefits include:
Employee development programme and education reimbursements; Pension; Employee Healthy Living programme (use of a personal trainer, yoga mornings, table tennis in the summer months); A fantastic social culture with regular company social events taking place throughout the year; Free drinks and the occasional free lunch!; Counselling services for employee and direct family members; Personal Legal and Financial Advice; Childcare vouchers; 28 days holiday inclusive rising to 33 days; Modern offices with great facilities and free parking.