IT Project Coordinator - Newton Abbot - Devon

Competitive salary and benefits package - IT and Internet
Ref: 32 Date Posted: Monday 06 Aug 2018
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This is an opportunity to join an exciting high growth business. Due to our on-going growth we now have a vacancy for a full-time IT Project Coordinator to join our busy office.

The key purpose of this role is to assist the IT Services Manager in the development and management of new IT projects. You will ensure project plans are accurate and up to date and help to ensure the quality of the solutions delivered by our software development partners. You will ensure these solutions are robustly tested, working closely with colleagues, and communicating feedback to our partners.  This is a hands-on role where your duties will vary depending on project requirements. You may join a project at the initial implementation stages to help identify business requirements; prepare the specification or assess potential risks; or you may be brought on to a project midway through, when testing becomes a key requirement.

The requirements of the job will be many and varied commensurate with the needs of a dynamic, high growth business.  Working mainly within the IT Team, responsibilities will include, but not be limited to:

  • Assist the IT Services Manager in Identifying business requirements that may be met by the development of new software systems
  • Work with the IT Services Manager and team managers to produce specifications for new developments
  • Work with our software development partners to ensure projects are understood and resources planned appropriately
  • Document, track and monitor developments as they progress flagging up concerns to the IT Services Manager as appropriate
  • Carry out robust testing and quality assurance on software delivered by our partners to ensure it meets project specifications
  • Put in place standard procedures and processes for all software testing
  • Follow all company policies and procedures to ensure the security and integrity of company databases and software applications
  • Remain informed on software updates, upgrades and additional services
  • Where needed, to assist other teams in the development and co-ordination of their projects
  • Contributing to team and process development

Person requirements

To be considered for this role, you will have:


  • Familiar with project management tools e.g. MS Project, Zoho Projects
  • Previous experience in a software testing/analyst role in a commercial organisation (at least 18 months)
  • Knowledge of full software development life cycle and methodology (e.g. Agile)
  • Experience of using software development tools (e.g. Jira)
  • Organised, methodical and thorough
  • Able to prioritise and work on multiple projects
  • Good verbal and written communication skills
  • Good problem solving/troubleshooting skills
  • Good knowledge of data protection and information security principles in a sensitive business environment
  • Willingness to travel to partners’ offices to facilitate close working with their development teams
  • Ability to convey technical information to a non-technical audience
  • Ability to work on own initiative as well as part of a team


  • Knowledge of Moodle or other e-Learning application
  • ISEB Software Testing accredited
  • Experience of writing and executing test scripts
  • Knowledge of SQL
  • Educated to degree level

The Benefits. Why you’ll love working for us!

  • Competitive annual salary dependent on qualifications and experience
  • Holiday entitlement of 25 days per annum plus bank holidays
  • Discretionary annual bonus
  • Discretionary annual pay review
  • Childcare voucher scheme
  • Fun fund for company events
  • Subsidised use of site facilities
  • On-site parking
  • Relaxed and team spirited working environment
  • Modern office space set within spectacular Devon countryside

This is a full time permanent position. Employment will be subject to a satisfactory outcome of a check by the DBS.