Multilingual Business Development Executive (French, Spanish or Italian) - Ashburton - Devon

The Company

Our client is a highly successful reseller and distributor. Working with household names they sell direct to SMBs and enterprises and to resellers throughout the UK and Europe.

Based in South Devon since they began 37 years ago, our client operates as a close-knit team with nearly 120 employees, seeking to provide an excellent level of service to both its customers and publishers - this positive team culture is critical to the on-going success of the business. 

This is an excellent opportunity to build a career with a successful and growing organisation that continues to invest in its staff and their wellbeing. 

The Role

Due to expansion our client is looking for a Business Development Executive who is fluent in French, Spanish or Italian. The Company will provide training and support to give the tools needed to be successful in the role. Working with potential and existing customers you will help them understand the benefits of using products and services. This will mainly be by telephone and email with some European travel required. 

Key Accountabilities:

• Deal with incoming emails and phone calls, and choose the appropriate course of action
• End to end case management
• Manage Deal Registration process
• Follow up quotes and opportunities by phone or email
• Complete documentation required in the sales process
• Identify and resolve client concerns, escalating when necessary
• Handle any other non-technical queries in relation to orders
• Provide cover for Account Managers and occasionally other team members when not available

The Person

• Fluent French, Spanish or Italian business to business language skills as well as English
• Ability to build relationships with customers and partners
• Competent user of Microsoft Excel, Outlook and Word
• Experience of working in an office environment handling telephone enquiries by phone and email
• Customer service skills
• Accurate record keeping skills to deadlines, attentive to detail
• Literacy skills are required including spelling, grammar and punctuation for emails

Salary & Benefits

• £19-23K DOE plus bonus (OTE £24-28K)
• Fast-growing company that invests in training 
• Employee Healthy Living programme 
• Pension scheme 
• 23 days holiday, increasing to 25 after 2 years in role
• Working hours are 37.5 hours per week. Working times for this role are 9.00am to 5.30pm