This vacancy is now closed

Office Administrator - Paignton - Devon

£17K, Pension, 28 days holiday inclusive - Secretarial, PA and Administration
Ref: 51 Date Posted: Monday 29 Oct 2018
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We’re a small, very friendly office and you will need to be flexible, willing to learn and take on a variety of work. Responsibilities will include but not be limited to:

  • Receiving orders by telephone, email and online.
  • Processing sales orders, working towards deadlines and cut off times.
  • Act as point of contact for the customer, to advise of ETAs and deal with any other queries in relation to orders.
  • To ensure that any customer complaints are managed through to resolution keeping the relevant departments informed of the nature of the complaint, reporting progress and feeding back to the customer.
  • Action order returns and exchanges and following up until closed.
  • Processing customer quotes.
  • Maintain a record of activities and progress.
  • Filing and general office administration.
  • Providing telephone cover when other departments are busy.

Whilst we’ll provide training and support, you’ll need to have:

  • Experience of working in an office environment handling enquiries by phone and email.
  • Good data processing skills - quick and accurate.
  • Great communication skills – comfortable on the phone, good standard of written work for emails.
  • Problem solving and judgemental skills.
  • Experience using Microsoft Office.
  • Accurate record keeping skills.

What we’re offering?

  • A full time, permanent job. Our standard hours are 9am to 5pm Monday to Friday (37.5 hours), however, we can be flexible and would consider a 35 hour week.
  • £17,000 per annum with regular salary reviews.
  • 28 days holiday inclusive.
  • Contributory pension.
  • Free on-site parking.