Product Management Administrator - Hyrbid office/home working - Devon

This is a fantastic opportunity to join our UK Procurement team and continue to build our amazing culture working in the office and remotely. You will be an important part of a high performing team that works closely with our salespeople, partners, and publishers to build and maintain relationships and deliver excellent service via accurate and timely quotes.

You will receive all the support you need to get up to speed and benefit from a training programme that will ensure you are successful.

Benefits for you

• Hybrid office/home working
• Training
• Individual Personal Development Plans
• Bonus scheme
• Enhanced Sick Pay
• Increased Holiday entitlement with length of service
• Personal Trainer sessions
• Staff Referral Scheme
• Kit fund to get your home working environment setup
• Incentives and Rewards
• Social Events/Fundraisers/Staff Parties
• Employee Assistance Programme for 24/7/365 support

All companies say that they have a great culture – We are proud that this is reality – We put our people first!

About the role

As a Product Management Administrator, you will have a shared responsibility (with the rest of the Purchasing team) for:

• Processing enquiries (indirectly) from customers to obtain pricing for products not already maintained on the product database. This includes but is not limited to obtaining product and cost information; adding new products or pricing to the database; resolving pricing queries and product or supplier changes.
• Ensuring the accuracy of information regarding purchase costs and suppliers that is stored against the products. This includes but is not limited to resolving pricing queries and product or supplier changes.
• Maintain and update products and pricing in our customer self-service platform.

About you

You will ideally have at least two years in an administrative/operational position. Our most successful people are highly confident in their own ability, focused, supportive, practical and have a very keen eye for detail. Other skills we are ideally looking for:

• Must be an excellent communicator, over the phone, written and face to face.
• A self-motivated, passionate character with the ability to show initiative.
• Excellent attention to detail, efficiency, accuracy in reports and customer communication and dialogue.
• Must be adept in the use of Microsoft Office, particularly Microsoft Excel.
• Able to prioritise and re-prioritise during the day to ensure urgent tasks are completed.
• The ability to choose the best course of action, escalate if required but retain ownership of the issue until resolved.
• Personable and fantastic at building relationships with a desire to give the best possible service.

Salary: £20,000 per year plus commission.

Location: Ashburton, Devon.