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Receptionist (Part-time, flexible hours) - Torquay - Devon

£18,000 pro rata - Customer Services
Ref: 113 Date Posted: Monday 01 Jul 2019

You will be responsible for providing effective and efficient reception and administrative support for the business. The role will require you to have regular contact with visitors/clients and staff, therefore a high level of customer service with a strong 'can do’ attitude is essential.  You will be part of an established team and their culture is open and friendly.

Key Tasks:

  • Act as first point of contact for clients - answering the phone, dealing with e-mails and welcoming visitors;
  • Communicate and liaise verbally and in writing between clients/suppliers/visitors/enquirers and relevant staff, and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions;
  • Dealing with post;
  • Diary management to include booking appointments and jobs, preparing the meeting room and refreshments;
  • Typing letters and correspondence;
  • Preparing client files and maintaining these files with documentation;
  • To ensure all correspondence receives prompt attention and that the filing system is maintained accurately and promptly;
  • Order and maintain office supplies;
  • To maintain and keep the reception area tidy and ensure notice boards are up to date.

THE PERSON

We are looking for somebody who works well under their own steam, is flexible and enthusiastic with a cheerful disposition.

To be considered for this role, you will need to demonstrate:

  • First class customer service and relationship building skills, both face to face and on the phone;
  • Excellent organisational skills and ability to prioritise tasks;
  • Attention to detail and a high level of accuracy;
  • Excellent IT skills - familiarity with Microsoft Office and CRM/database systems;
  • Good Literacy skills are required for emails and correspondence;
  • Accurate word processing and data entry skills.

We are looking for 2 part time Receptionists to cover from 9am to 5.00pm Monday to Friday. At this stage we can be flexible how these hours are organised.  Salary £18,000 pro rata.