Recoveries Claims Handler (**Home Working**) Salary up to £24k with potential to earn up to £300.00 a month in bonuses (package worth up to £27,600 per annum) - Banking, Insurance and Finance Ref: 231 Date Posted: Monday 29 Nov 2021 Share The role is suitable for candidates with knowledge of motor accident claims, credit hire claims and the ABI GTA protocols. What you'll be doing The Claims Handler position involves the recovery of client’s uninsured losses, which can include credit hire charges, credit repair charges, policy excess payments and loss of earnings, from a fault driver’s insurance company. In each case, liability for the accident must initially be established before any monetary claims are considered by the compensating insurance company. Once liability for the accident is established, the losses will only be recovered if sufficient documentary evidence is available to support the claimed loss is supplied to the compensating insurer and strict legal principles have been adhered to. What we need from you You will need to be up for the challenge but in return you will be given all the support you need to develop and grow your skills and capability. To be successful, you'll need: Strong communication and customer service skills Ability to accurately record information obtained Ability to problem solve Ability to understand and follow written guidelines Ability to interpret case law and use supporting case law accordingly Strong negotiation skills Ability to work as part of a team Ability to prioritise tasks Good computer skills – ability to use case management software and spreadsheets Salary £21,000 to £24,000 with potential to earn up to £300.00 a month in bonuses (total package up to £27,600 per annum). Permanent home working, full time position working 9 am to 5.30 pm Monday to Friday.