Are you a skilled sales professional looking for an exciting new adventure? Do you enjoy building and nourishing customer relationships? Do have a desire to give customers the best experience? If your answer to these questions is an enthusiastic “yes” then please keep reading!
This is a fantastic opportunity to join our clients UK sales team and continue to build their amazing culture working in the office and remotely. You will be an important part of a high performing team that works closely with customers, partners and publishers to build and maintain customer relations and grow new business. You will receive all the support you need to get up to speed and benefit from a training programme that will ensure you are successful.
About about client
Our client is a global IT channel company with offices in the USA, Canada, Amsterdam and the UK.
They're an enthusiastic, customer-focused team; to ensure they can solve their customers’ problems they invest time in training and personal development. To help the team grow the business, they work hard giving everyone balance – hybrid working, a personal trainer, yoga and an employee assistance program are just a few of the ways they do this. Colleagues regularly tell them that their teams are why they love their jobs.
Benefits for you
- Paid Training
- Individual Personal Development Plans
- Salary plus commission/bonus schemes
- Sick Pay
- Holiday Pay
- Staff Referral Scheme
- Personal Trainer/yoga sessions
- Flexible Working arrangements
- Incentives and Rewards
- Social Events/Fundraisers/Staff Parties
- Employee Assistance Programme for 24/7/365 support
All companies say that they have a great culture – They are proud that this is reality – They put their people first!
About the role
As an account manager you will be increasing customer engagements, as well as introducing customers and companies to their Company and their software services. You will use your fantastic customer service skills in dealing with incoming emails and phone calls, choosing the appropriate course of action. Day-to-day, you will be following up on existing opportunities, finding new opportunities, selling software licences and services while managing, profiling and growing accounts to hit monthly targets.
About you
You will have a least five GCSE level 4/grade C (or equivalent) and above including Maths and English, and ideally have at least two years business-to-business sales experience. Their most successful people are highly confident in their own ability, commercially minded, focused, supportive, practical and creative. Does this sound like you?
Other skills they are looking for:
- Must be an excellent communicator, over the phone, written and face to face
- A self-motivated, passionate character with the ability to show initiative
- Attention to detail, efficiency, accuracy in reports and customer communication and dialogue
- Must be adept in the use of Microsoft Office
- Able to prioritise and re-prioritise during the day to ensure urgent tasks are completed
- The ability to choose the best course of action, escalate if required but retain ownership of the issue until resolved
- Personable and fantastic at building customer relationships with a desire to give the customer the best experience
- Business-to-business sales experience would be beneficial but not essential
Salary £26,000 - £28,000 (DOE) per year plus commission. OTE £35k but uncapped.
Hybrid after the probation period (12 weeks in the office for training) then it will be flexible home and office working.