Sales Administrator - Construction & Building Services - Bovey Tracey, Newton Abbot - Devon

This role will involve regular contact with customers over the phone, ensuring customers' orders and quotes are processed correctly and in a timely manner.  Emphasis is placed on fostering excellent client relationships so effective communication skills are a must!  

We’re a small, very friendly office and you will need to be flexible, willing to learn and take on a variety of work. Responsibilities will include but not be limited to:

• Dealing with inbound sales enquiries calls from customers (trade - builders, house developers and architects etc., and domestic).
• Preparing quotations and estimating material costs.
• Entering sales orders onto our computer system.
• Ensure delivery dates and service expectations are understood and communicated to the business
• Responding to emails and calls in relation to orders.
• Provide customers with the highest level of service when handling their order.
• Provide and maintain a record of activities and progress.
• General filing and office admin.
• Providing telephone cover when other departments are busy.

Whilst we’ll provide training and support, you’ll need to have:

• Experience within a telephone based customer service role.
• Experience within construction / building services.
• Good data processing skills - quick and accurate.
• Ability to build relationships with our valued customers.
• Good communication skills – comfortable on the phone, good standard of written work (e-mail).
• Experience using Microsoft Office.
• Accurate record keeping skills.

What we’re offering?

£18,000 per annum salary. 23 days holiday plus bank holidays (31 days inclusive). Modern office space with free on-site parking.

Our standard hours are 8am to 5pm Monday to Friday. Immediate start available.