Sales Administrator - Construction & Building Services - Bovey Tracey, Newton Abbot - Devon 23 days holiday - Secretarial, PA and Administration Ref: 106 Date Posted: Monday 20 May 2019 ShareMore This role will involve regular contact with customers over the phone, ensuring customers' orders and quotes are processed correctly and in a timely manner. Emphasis is placed on fostering excellent client relationships so effective communication skills are a must! We’re a small, very friendly office and you will need to be flexible, willing to learn and take on a variety of work. Responsibilities will include but not be limited to: Dealing with inbound sales enquiries calls from customers (trade - builders, house developers and architects etc., and domestic). Preparing quotations and estimating material costs. Entering sales orders onto our computer system. Ensure delivery dates and service expectations are understood and communicated to the business Responding to emails and calls in relation to orders. Provide customers with the highest level of service when handling their order. Provide and maintain a record of activities and progress. General filing and office admin. Providing telephone cover when other departments are busy. Whilst we’ll provide training and support, you’ll need to have: Experience within a telephone based customer service role. Experience within construction / building services. Good data processing skills - quick and accurate. Ability to build relationships with our valued customers. Good communication skills – comfortable on the phone, good standard of written work (e-mail). Experience using Microsoft Office. Accurate record keeping skills. What we’re offering? £18,000 per annum salary. 23 days holiday plus bank holidays (31 days inclusive). Modern office space with free on-site parking. Our standard hours are 8am to 5pm Monday to Friday. Immediate start available.