Sales Office Administrator - Bovey Tracey, Newton Abbot - Devon

This role will involve regular contact with customers over the phone, ensuring customers' orders and quotes are processed correctly and in a timely manner.  Emphasis is placed on fostering excellent client relationships so effective communication skills are a must!  

We’re a small, very friendly office and you will need to be flexible, willing to learn and take on a variety of work. Responsibilities will include but not be limited to:

• Taking calls from customers, responding to emails and dealing with customer queries and quotes.
• Entering sales orders onto our computer system.
• Provide customers with the highest level of service when handling their order.
• Ensure delivery dates and service expectations are understood and communicated to the business.
• To deal with any queries in relation to orders.
• Provide and maintain a record of activities and progress.
• General filing and office admin.
• Providing telephone cover when other departments are busy.

Whilst we’ll provide training and support, you’ll need to have:

• Experience within a telephone based customer service role.
• Good data processing skills - quick and accurate.
• Ability to build relationships with our valued customers.
• Good communication skills – comfortable on the phone, good standard of written work (e-mail).
• Experience using Microsoft Office.
• Accurate record keeping skills.

What we’re offering?

• Our standard hours are 8am to 5pm Monday to Friday, however, we can be flexible and would consider a slightly shorter working week for the right candidate.
• Salary c£18,000 per annum.
• 23 days holiday plus bank holidays (31 days inclusive).
• Modern office space with free on-site parking.