Sales Office Administrator - Bovey Tracey, Newton Abbot - Devon £18K, 23 days holiday - Customer Services Ref: 97 Date Posted: Monday 24 Jun 2019 ShareMore This role will involve regular contact with customers over the phone, ensuring customers' orders and quotes are processed correctly and in a timely manner. Emphasis is placed on fostering excellent client relationships so effective communication skills are a must! We’re a small, very friendly office and you will need to be flexible, willing to learn and take on a variety of work. Responsibilities will include but not be limited to: Taking calls from customers (builders, house developers and architects), responding to emails and dealing with customer queries and quotes. Entering sales orders onto our computer system. Provide customers with the highest level of service when handling their order. Ensure delivery dates and service expectations are understood and communicated to the business. To deal with any queries in relation to orders. Provide and maintain a record of activities and progress. General filing and office admin. Providing telephone cover when other departments are busy. Whilst we’ll provide training and support, you’ll need to have: Experience within a telephone based customer service role. Good data processing skills - quick and accurate. Ability to build relationships with our valued customers. Good communication skills – comfortable on the phone, good standard of written work (e-mail). Experience using Microsoft Office. Accurate record keeping skills. What we’re offering? £18,000 per annum salary. 23 days holiday plus bank holidays (31 days inclusive). Modern office space with free on-site parking. Our standard hours are 8am to 5pm Monday to Friday. Immediate start available.