Sales Support Administrator (TQ13) - Devon

You will be working with a great bunch of people providing essential support to the sales teams by carrying out the administrative functions of the sales order process.

We can offer you a quick start, fab benefits, a healthy working environment, individual development with investment in training and the opportunity of a long term career path with our multi award-winning successful business.

Responsibilities

• Processing of orders, so as to provide the customer with the highest level of service in the handling of their orders.
• Actioning sales quotes and working alongside the renewals team to send out renewal quotes.
• Working alongside Purchasing arranging pricing, ETA’S and any order queries.
• Completing registrations on behalf of the sales team.
• Working alongside Finance to approve credit facilities to customers.
• Act as point of contact for the customer by phone and email, and deal with any other queries in relation to orders.
• Updating the CRM system with contact information and account information.

The Person

• Experience of working in an office environment handling enquiries by phone and email.
• Accurate record keeping skills to deadlines.
• Literacy skills are required including spelling, grammar and punctuation for emails and contracts.
• A competent user of Microsoft Excel, Outlook and Word.
• Ability to build relationships with customers and partners.
• Logical thinker for creating and sanity checking reports and quotes.

The Benefits

• £18,680-£19,680 OTE i.e. £16,680 + Commission and Quarterly KPI Bonus. Average earnings are around £2,000 - £3,000 per year.
• Employee development programme and education reimbursements.
• Generous Pension.
• Employee Healthy Living programme (use of a personal trainer, yoga mornings, table tennis in the summer months).
• A fantastic social culture with regular company social events taking place throughout the year.
• Free drinks and the occasional free lunch!
• Counselling services for employee and direct family members.
• Personal Legal and Financial Advice.
• Childcare vouchers.
• 28 days holiday inclusive rising to 33 days.
• Modern office with great facilities and free parking.

What makes us so special?

We are financially strong and very optimistic about the future. We ask our people to show a ‘can-do’ attitude and a commitment to continuous improvement, to demonstrate pride in our company and a passion for our work. We create a culture of excellence, so place a strong emphasis on individual development to keep our people motivated and our business moving. We're collaborators, committed to supporting each other so that we can all grow together.