Sales Support Administrator - Ashburton - Devon

Secretarial, PA and Administration
Ref: 135 Date Posted: Monday 14 Oct 2019
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You'll be working with a great bunch of people providing support to the sales teams by carrying out the administrative functions of the sales order process.

We can offer you a quick start, fab benefits, a healthy working environment, individual development with investment in training and the opportunity of a long term career path with our multi award-winning successful business.

Responsibilities

  • Enable timely, efficient and accurate processing of orders
  • Provide customers with the highest level of service when handling their order
  • Working with the Account managers to resolve any customer queries
  • Support the sales teams by carrying the administrative functions of the sales order process
  • Act as first point of contact for the customer
  • To advise on ETA’s and deal with queries in relation to orders
  • Managing customer portals and helping customers to activate their licences

The Person

  • Experience of working in an office environment handling enquiries by phone and email
  • Accurate record keeping skills to deadlines
  • Literacy skills are required including spelling, grammar and punctuation for emails and contracts
  • A competent user of Microsoft Excel, Outlook and Word
  • Ability to build relationships with customers and partners
  • Logical thinker for creating and sanity checking reports and quotes

The Benefits

  • Employee development programme and education reimbursements
  • Generous Pension
  • Employee Healthy Living programme (use of a personal trainer, yoga mornings, table tennis in the summer months)
  • A fantastic social culture with regular company social events taking place throughout the year
  • Free drinks and the occasional free lunch!
  • Counselling services for employee and direct family members
  • Personal Legal and Financial Advice
  • 28 days holiday inclusive rising to 33 days
  • Modern office with great facilities and free parking