This vacancy is now closed

Technical Support Engineer (Electronics Manufacturing) - Totnes

£25000 - Engineering and Manufacturing
Ref: 2 Date Posted: Monday 25 Jun 2018
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Kick start your career with us!

We strongly believe in looking after our employees; there’s a feeling of belonging here – probably because we go out of our way to listen to and involve all of our people. And because we want to be the best, we want you to be your best. Our values are those of simplicity, a focus on quality and fairness. We acknowledge enterprise and hard work and in return we offer a range of incentives and the opportunity to progress and grow within our highly successful business. There’s no better time to jump on board.

Who are we?

We’re a leading UK designer and manufacturer of radio paging, telemetry and data systems for use in commercial and industrial environments. We are financially strong and enjoy an international reputation for providing high reliability and performance products to companies throughout the UK, Europe and the USA.

The Job

Working as a member of our friendly sales office team, your responsibilities will include:

  • Telephone and email liaison with installers and on-site engineers, providing technical assistance during installation and fault-finding of in-field equipment.
  • The preparation of quotations, order entry and giving technical advice to customers on the best system configuration for their given application.

To be considered for this role, you will have:

  • Strong technical ability, preferably gained within a commercial environment, especially fire or security.
  • Calmness under pressure, coupled with good diplomatic and interpersonal skills.
  • The ability to learn quickly and a keen interest in wireless systems.
  • PC literacy with good Windows based data entry skills and a confident telephone manner.
  • The ability, with training, to write up system configuration notes and simple diagrams to assist with quotations and customer installations.
  • Hands-on product familiarisation and training will be provided.
  • Experience with radio based systems, especially on-site UHF data & telemetry systems would be highly beneficial, but not essential.

The Benefits. Why you’ll love working for us!

  • Relaxed and team spirited working environment
  • Generous workplace pension
  • 37.5 hours per week Monday to Friday – no weekends or evenings
  • Discretionary annual bonus
  • Discretionary annual pay review
  • On-site parking
  • Great workspace with spectacular riverside views

Basic salary c£25,000 per annum depending on qualifications and experience. Holiday entitlement of 28 days per annum inclusive.