Training Operations Assistant (Full-Time / Up to 9 months Maternity Cover) - Newton Abbot - Devon

25 days holiday - Secretarial, PA and Administration
Ref: 94 Date Posted: Friday 19 Apr 2019
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This is an opportunity to join an exciting high growth business. We have a vacancy for a full-time Training Operations Assistant (temporary maternity cover) to join our busy office in Newton Abbot. This role will report directly to the Training Operations Team Leader. The key purpose of the role is to ensure the smooth running of training across specified areas of the UK.

Responsibilities will include, but not be limited to:

  • Internal Course administration
  • Creating Certificates
  • Supporting the Co-ordinators by liaising with trainers, delegates, venues and suppliers to ensure the smooth running of courses
  • Organising the distribution of training materials to trainers
  • Creating and processing course paperwork
  • Monitoring and arrangement of course facilities and catering
  • Supporting team members with all administration duties
  • Ensuring the smooth handover of delegate follow-up to Membership Services Team
  • Maintaining accurate up to date database records

Person requirements:

To be considered for this role, you will need to demonstrate:

Essential:

  • Excellent communications skills, both written and verbal, including a first-class telephone manner
  • Ability to build and develop strong and nurturing relationships with all team members and clients
  • Ability to be respectful and inclusive of others
  • Ability to collaboratively work with other teams
  • Attention to detail and a high level of accuracy
  • Highly computer literate and a sound working knowledge of Microsoft Office
  • Ability to work on own initiative as well as part of a team
  • Ability to organise, multi-task and prioritise

Desirable: 

  • Experience in a training or education environment
  • Experience working with the Moodle learning platform

Package:

  • Holiday entitlement of 25 days per annum plus bank holidays pro-rata
  • Discretionary annual pay review
  • Discretionary annual bonus
  • On-site parking

37.5 hours a week, Monday to Friday. Annual salary dependent on qualifications and experience.