The business

My client is an established UK-based manufacturer producing high-quality, bespoke products for commercial clients across the UK. Their work combines design, manufacturing and installation, with projects ranging from individual requirements through to larger commercial installations.

They are a small, close-knit team, where everyone has an important role to play. This creates a hands-on working environment where you’ll get to understand how different parts of the business fit together and have the opportunity to learn a wide range of skills.

The role

This is a genuinely varied position covering office administration, customer service, order processing, delivery and dispatch, and practical activities.

You’ll have genuine ownership of your work rather than being confined to one narrow set of duties. One day you might be handling a customer enquiry and organising a delivery; another could involve preparing components for dispatch or check

ing stock.

You don’t need to arrive with experience in every area. Full training and support will be provided. What matters most is your approach: you’re organised, methodical, proactive and willing to learn.

Key responsibilities

• Responding to customer enquiries, managing CRM records and developing product knowledge to handle enquiries and spare parts requests.
• Preparing quotes and purchase orders and supporting the invoicing process using Sage 50.
• Organising deliveries, collections and courier dispatch, including liaising with customers and installation teams to keep deliveries on schedule.
• Assembling, checking and securely packing components for dispatch and monitoring stock levels.
• Identifying and resolving shortages, damaged goods and quality issues.
• Coordinating company vehicle checks, servicing, MOTs, taxation and records.
• Learning to operate a rotary engraver to produce numbering plates and key tags.
• Maintaining statutory inspection and testing records and supporting GDPR, data protection and quality requirements.
• Supporting product design activities, with the opportunity to develop basic AutoCAD skills.
• Carrying out occasional local collections, deliveries and supplier runs using the company van when required.

What we’re looking for

• Strong organisational and administrative skills, with a methodical approach and good attention to detail.
• Proactive, reliable and able to prioritise effectively while managing changing requirements.
• Confident communicating with customers, suppliers and colleagues.
• Comfortable using Microsoft Word, Excel, Outlook and CRM systems.
• Flexible, conscientious and willing to learn and support the wider team when required.
• A full UK driving licence.

Experience with Sage 50 or familiarity with AutoCAD would be an advantage, but neither is essential.

Training & progression

As your knowledge and experience develop, there is genuine scope to take on more responsibility and progress towards areas such as Product Design or Project Management, including further AutoCAD training where relevant.

What’s on offer

• 20 days annual leave + Bank Holidays
• Your birthday off
• Company pension and free on-site parking
• Full training, ongoing support and genuine opportunities for progression

If you’re organised, adaptable and keen to learn, and are looking for a varied role where you can make a real contribution within a small team, we’d like to hear from you.

Our clients range from established businesses to growing SMEs across Plymouth, Exeter, Torbay and the wider South West, with roles covering a variety of sales environments and levels of experience.

If you're considering a move, or simply want to understand what opportunities are available, we'd be happy to have a confidential conversation.

Roles we recruit

We recruit across a broad range of sales positions, including:

• Sales Development & Inside Sales
• Business Development & New Business
• Field Sales & Territory Sales
• Account Management & Client Relationships
• Technical & Solution Sales

Who we work with

We speak with sales professionals from a range of backgrounds, whether your experience is in new business development, account management, technical sales or a combination of the two.

Our clients typically look for people who have:

• Experience working in a B2B sales environment
• A track record of working towards and achieving commercial targets
• Strong communication and relationship-building skills
• A proactive and commercially focused approach
• Experience developing new business, managing accounts or both

What’s available

The roles we recruit for vary depending on the business, sector and position, but can include:

• Competitive basic salaries and commission
• Hybrid, remote, field and office-based positions
• Opportunities with established and growing businesses
• Technical and specialist sales environments
• Opportunities to develop and progress within the business

Thinking about your next move?

You don't need to be actively looking for a new role to speak with us.

If you're interested in understanding what's happening in the B2B sales market, would like to hear about relevant opportunities, or simply want to discuss your options, we're happy to have a confidential conversation.

This Machine Operator role offers a fantastic opportunity to join a high-performing manufacturing team. Whether you’re an experienced Machine Operator or a Production Operative looking to step up, full training is provided to help you become a skilled Print Operator.

About the Machine Operator Role

As a Machine Operator, you’ll be responsible for operating production machinery, maintaining quality standards, and ensuring smooth manufacturing processes. This is a hands-on Machine Operator position in a fast-paced production environment, ideal for someone looking to build a long-term career.

Key Responsibilities

As a Machine Operator / Production Operative, you will:

• Set up and operate production machinery
• Monitor output and carry out quality checks
• Clean and maintain machines and work areas
• Record production data (materials, quantities, timings)
• Report faults or breakdowns to the supervisor
• Support continuous improvement across the production line
• Follow all health & safety procedures

About You

We’re looking for a Machine Operator or Manufacturing Operative who has:

• Experience as a Machine Operator, Production Operative, Print Operator, or similar
• Strong attention to detail
• Ability to follow instructions and processes
• Basic computer/IT skills
• A reliable, team-focused attitude
• Willingness to learn and develop new skills

Full training is provided, making this a great opportunity for semi-skilled candidates to progress into a Machine Operator role.

Salary & Benefits

• £29,375 per year (including 17.5% shift premium)
• Overtime paid at 1.33x
• Annual company performance bonus
• Health and wellbeing programme
• Enhanced sick pay
• Pension scheme
• 20 days holiday plus bank holidays (equivalent to 25 days based on a standard 5-day working week) 
• Birthday day off
• Free on-site parking
• Cycle to Work scheme

Working Hours

37.5 hours per week

Standard shift pattern:

• Monday–Wednesday: 16:00–02:00
• Thursday: 15:30–01:00

Training period (1–3 months):

• Monday–Wednesday: 06:30–16:30
• Thursday: 06:30–16:00
  (Shift premium not applicable during training)

If you’re a Machine Operator, Production Operative, or Manufacturing Operative looking for your next opportunity, apply today and take the next step in your career.

About the Company

The company has been operating for over 30 years within the building services industry and has built a strong reputation in the local area. It’s a friendly and professional business where people work closely together and take pride in what they do.

The Role

You’ll be the link between customers, engineers, suppliers and managers, helping to keep the day-to day service operation running smoothly.

The role will include:

• Scheduling and planning the workload for mobile engineers.
• Acting as the first point of contact for customers, taking breakdown calls and arranging routine service appointments and emergency call-outs and installations.
• Inputting jobs onto Surefire, processing completed Engineer jobs and raising invoices.
• Using Xero if required (when their in-house bookkeeper is away) – training given.
• Dealing with general customer queries by phone and email.
• Maintaining accurate records of calls, emails and jobs.
• Liaising with customers, suppliers and engineers to coordinate the service operation.
• Supporting with general administration and filing.

About You

We’re looking for someone with previous administration and customer service experience who is organised, reliable and comfortable working in a busy environment.

You’ll need:

• Strong communication skills, both by phone and email.
• Good computer skills and confidence using Microsoft Office.
• Good attention to detail and strong organisational skills.
• A customer-focused and proactive approach.
• The ability to work independently and as part of a team.
• Commercial awareness and the ability to prioritise.

Experience in a Service Administrator, Service Coordinator, Office Administrator, Customer Service Administrator or similar administrative role would be useful. Experience working in a service-based, engineering, maintenance or building services environment would be an advantage, but is not essential.

Training & Progression

You don’t need previous experience with Xero or Surefire. Full training will be provided across all aspects of the role, giving you the opportunity to learn the systems and the wider operation of the business. As you become established in the role, you’ll have the opportunity to take on additional responsibility and become more involved in the day-to-day running of the office, with plenty of scope for future career progression.

Salary & Benefits

• £14.00 per hour (£29,120 per annum).
• Monday to Friday, 8:00am–5:00pm, with a 60-minute lunch break.
• 28 days’ holiday per annum, inclusive of public and bank holidays.
• Full training provided.
• Excellent opportunity for career progression and development.

Maintenance Engineer | Multi-Skilled | Specialist Machinery | Technical Development

Are you a skilled Maintenance Engineer looking for an opportunity to develop your technical skills, work on a wide variety of specialist manufacturing machinery and increase your earnings through overtime?

We're recruiting on behalf of an established engineering and maintenance business that supports blue-chip companies across the South West. Due to continued growth, they're looking to recruit a Maintenance Engineer to join their expanding team.

This is an excellent opportunity for a Maintenance Engineer who enjoys fault-finding, preventative maintenance and working on a diverse range of plant and manufacturing machinery. You'll receive extensive in-house training on specialist equipment including CNC machining centres, injection moulding machines, heat treatment ovens and X-ray machines, helping you develop into a technical expert within the business.

The Role

As a Maintenance Engineer, you will:

• Carry out electrical and mechanical maintenance on plant and manufacturing machinery.
• Complete planned preventative maintenance (PPM) and respond to breakdowns.
• Demonstrate first-class diagnostic skills.
• Resolve complex electrical and mechanical problems.
• Interpret mechanical and electrical schematics.
• Support client-specific projects.
• Work within a strict health and safety framework.

What We're Looking For

To be successful as a Maintenance Engineer, you'll have:

• Experience as a Multi-Skilled Engineer.
• Strong diagnostic and fault-finding skills.
• The motivation to technically progress and develop your skillset.
• An HNC, Engineering Apprenticeship or similar engineering qualification.
• CNC knowledge is preferred but not essential.

Benefits & Package

• Plenty of overtime available to increase your earnings.
• Extensive in-house training on specialist manufacturing machinery.
• Genuine opportunities for long-term technical development.
• Up to 5% matched pension contribution.
• 26 days' annual leave plus 8 bank holidays.

If you're an experienced Maintenance Engineer or Multi-Skilled Engineer looking for your next technical challenge, we'd love to hear from you.

Apply today to find out more about this Maintenance Engineer opportunity.

You will be the first port of call for customers, taking incoming calls and recording details of road traffic accidents in order to setup up a claim and begin the customer journey. The job involves a lot of phone and data entry work, and accuracy is paramount.  

Full time and part time hours considered but must include Monday & Tuesday as they are our client’s busiest days.

The Job

• Take incoming calls and first notification of loss of road traffic accidents
• Collect and record accurate details from customers, and asking questions to get a full and clear understanding of the circumstances of the claim
• Photo copying and scanning documents
• General office duties

About you

• At least 1 years’ experience in a telephone based customer service role
• Ability to accurately record information obtained coupled with high levels of attention to detail
• Good communication skills both verbally and written
• Accurate data entry skills

Salary & Benefits

• Starting salary £23,000 per year
• Contributory pension scheme
• Salary reviews and opportunity for progression
• Staff discounts